When unable to accept a customer's exchange request, you can reject it using this API.
Preconditions for rejection:
- OOS of the exchange product
- Exchange request cancelled by the customer
Path
PATCH PUT/v2/providers/openapi/apis/api/v4/vendors/{vendorId}/exchangeRequests/{exchangeId}/rejection
Example Endpoint
https://api-gateway.coupang.com/v2/providers/openapi/apis/api/v4/vendors/A00012345/exchangeRequests/100000070/rejectionRequest Parameters
Path Segment Parameter
| Name | Required | Type | Description | ||||
|---|---|---|---|---|---|---|---|
| vendorId | O | String |
Seller ID
Unique code issued to Vendor by Coupang
예) A00012345
|
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| exchangeId | O | Number |
Exchange receipt ID
*Use the exchange request list query API to check this ID
|
||||
Body Parameter
| Name | Required | Type | Description | ||||
|---|---|---|---|---|---|---|---|
| exchangeId | O | Number |
Exchange receipt ID
|
||||
| vendorId | O | String |
Seller ID
Unique code issued to Vendor by Coupang
ex) A00012345
|
||||
| exchangeRejectCode | O | String |
Code of rejection reason
Note: Can enter either "SOLDOUT" or "WITHDRAW" for the rejection reason code
|
||||
Request Example
{
"exchangeId": "100000070",
"exchangeRejectCode": "SOLDOUT",
"vendorId": "A00012345"
}Response Message
| Name | Type | Description | ||||
|---|---|---|---|---|---|---|
| code | Number |
server response status code
|
||||
| message | String |
detail info
|
||||
| data | Object |
|
||||
| resultCode | String |
SUCCESS or FAIL
|
||||
| resultMessage | String |
Result message for the exchange reject request
|
||||
Response Example
{
"code": "200",
"message": "SUCCESS",
"data": {
"resultCode": "SUCCESS",
"resultMessage": "요청 처리완료"
}
}URL API Name
REJECT_EXCHANGE_REQUEST