When searching for the return request list, return cases, whose receiptStatus is RETURNS_UNCHECKED, can be processed.
For the products which are not “for quick refund” or which are “not tracked with their return waybill,” please process them for
※ When you are using auto return integration service,
- Products for quick refund: You don’t have to “confirm return product receipt” as the return pickup waybill is tracked.
- Products not for quick refund: You have to “confirm return product receipt” and “approve return request.”
When you complete [return product receipt confirmation], the products for quick refund (pre-refund), whose waybill was untraceable, will get immediately refunded. And they will get return approval and completed.
Therefore, if a product is for quick refund and using Goodsflow, you don’t have to “confirm refund request approval” additionally.
- Products subject to quick refund: The products for regular delivery with the price of less then KRW 100K (Fresh and custom-made products are not included)
*For easier understanding, please refer to Return API Workflow.
*If you find out any problem with the returned product for shipping fee after [return product receipt confirmation] and return, please go to WING and submit “Coupang confirmation request.”
Path
PATCH PUT/v2/providers/openapi/apis/api/v4/vendors/{vendorId}/returnRequests/{receiptId}/receiveConfirmation
Example Endpoint
https://api-gateway.coupang.com/v2/providers/openapi/apis/api/v4/vendors/A00012345/returnRequests/363585/receiveConfirmationRequest Parameters
Path Segment Parameter
| Name | Required | Type | Description | ||||
|---|---|---|---|---|---|---|---|
| vendorId | O | String |
Seller ID
A unique code issued by Coupang to seller
e.g. A00012345 |
||||
| receiptId | O | Number |
Cancellation (return) request ID
ReceiptId can be found through Return Request List Seach API
ReceiptId must be number type
|
||||
Body Parameter
| Name | Required | Type | Description | ||||
|---|---|---|---|---|---|---|---|
| vendorId | O | String |
Seller ID
A unique code issued by Coupang to seller
e.g. A00012345 |
||||
| receiptId | O | Number |
Cancellation (return) request ID
|
||||
Request Example
{
"vendorId": "A00013264",
"receiptId": 363585
}Response Message
| Name | Type | Description | ||||
|---|---|---|---|---|---|---|
| code | Number |
Http request status code
Example: 200, 400, 500
|
||||
| message | String |
This message will appear in case of success or failure
|
||||
| data | Object |
|
||||
Response Example
{
"code": "200",
"message": "OK"
}URL API Name
GET_RETURN_REQUEST_CONFIRMATION