OPENAPI 관련 안내

[ 2021/07/07 OPENAPI 서비스 장애 안내 / OPENAPI Service Disability Information]

[Korean]
안녕하세요? 쿠팡입니다.
금일 오전 OPENAPI 를 통한 주문 수집에 문제가 발생하여 아래와 같이 안내드립니다.
- OpenAPI 셀러가 오전에 발주서 API 수집시 수취인 안심번호 값이 null 로 표시되는 문제 발생
- 진행시간 : 2021년 7월 7일 04:21 ~ 10:22 KST
- 현재는 조치완료되어 정상이용 가능
위 내용 참고하시어 필요시 주문을 재수집해주시기 바랍니다.
이용에 불편을 드려 죄송합니다.
관련 문의는 https://deverlopers.coupangcorp.com 또는 openapisupport@coupang.com 으로 부탁드립니다.
감사합니다.

[English]
There is a problem with order collection through OPENAPI this morning, and we inform you as follows.
- When the OpenAPI seller collects the order form API in the morning, the recipient's security number value is displayed as null.
- Running time: July 7, 2021 04:21 ~ 10:22 KST
- Currently, the measures have been completed and can be used normally.
Please refer to the above and recollect your order if necessary.
We apologize for the inconvenience.
For related inquiries: https://deverlopers.coupangcorp.com Or, please contact openapisupport@coupang.com.
Thank you.

 오늘 하루 이 창을 열지 않음 [닫기]
  • Intro to Workflow plus icon minus icon
  • This workflow helps you better understand how product integration works for Coupang and when and how each API should be called. The workflow is divided into 9 flows for explanation (download and us... See more
  • Logistics API Workflow plus icon minus icon
  • Logistics API is related to shipping and return locations necessary for product listing and needed prior to product listing (which is also the case with Category API). API Document List Create ... See more
  • Category API Workflow plus icon minus icon
  • Category API is related to categorization necessary for product listing and needed prior to product listing (which is also the case with Logistics API). The following five APIs are included. API ... See more
  • Product API Workflow plus icon minus icon
  • Product API is related to overall product info such as listing/modification/cash-back. You should prepare the info necessary for product listing using [Logistics API] and [Category API] prior to pr... See more
  • Shipment/Refund API Workflow plus icon minus icon
  • Delivery Workflow is a process after Customer completes payment. Shipment/Refund API explains shipment/refund processes. The following 12 APIs are included. API Document List Query a list of POs... See more
  • Exchange API Workflow plus icon minus icon
  • The workflow below demonstrates a process of handling a returned/alternative product after accepting an exchange request from a customer. The following 4 APIs are included. API Document List Qu... See more
  • Return API Workflow plus icon minus icon
  • Return API workflow explains APIs related to return requests by buyers after sale. Orders cancelled by buyers at Product in preparation through Delivery completed are handled as return. The followi... See more
  • Coupon API Workflow plus icon minus icon
  • Coupon API workflow explains processes of creating and removing instant discount and downloadable coupons. The following 19 APIs are included. API Document List (Common) Query the budget status ... See more
  • CS API Workflow plus icon minus icon
  • CS API is related to query/reply features for customers' online inquiries and call inquiries received at Coupang's CS Center. The following 5 APIs are included. API Document List Query customer ... See more
  • Settlement API Workflow plus icon minus icon
  • Settlement API is to query sales and payment details concerning commission.  The following 2 APIs are included. API Document List Query sales details Query payment details See more