Use this API to check and process the inquiry that had been consulted by Coupang and then transferred to the seller for confirmation (Unconfirmed status: TRANSFER).
Path
POST
/v2/providers/openapi/apis/api/v4/vendors/{vendorId}/callCenterInquiries/{inquiryId}/confirms
Example Endpoint
https://api-gateway.coupang.com/v2/providers/openapi/apis/api/v4/vendors/A00010028/callCenterInquiries/1007837444/confirms
Request Parameters
Path Segment Parameter
| Name | Required | Type | Description | ||||
|---|---|---|---|---|---|---|---|
| vendorId | O |
vendor ID
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| inquiryId | O |
Inquiry ID
The seller enters which question to check.
First, use the Contact Center Inquiry Query API to check the value of the inquiry in 'Unconfirmed (TRANSFER)' status. |
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Body Parameter
| Name | Required | Type | Description | ||||
|---|---|---|---|---|---|---|---|
| confirmBy | O | String |
Actual user ID (Coupang Wing ID)
ID of the user affiliated to the seller (vendor)
|
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Request Example
{
"confirmBy": "wanger"
}Response Message
| Name | Type | Description | ||||
|---|---|---|---|---|---|---|
| code | Number |
Server response code
200/400/500
|
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| message | String |
Server response message
If success,it shows OK
|
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Response Example
{
"code": "200",
"message": "OK"
}Error Spec
URL API Name
CONFIRM_INQUIRY