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OPENAPI 변경사항 안내

[ 2020/06/10 OPENAPI 서비스 장애 안내 / OPENAPI Service Disability Information]

6월10일 09:00 부터 10:10까지 발생한 주문관련 API 서비스 오류는 현재 정상화되었습니다.
The API service related to order inquiry that occurred on June 10, 2020 from 9:00 to 10:10 has been restored.

다시 한 번 불편을 드려 죄송하다는 말씀드립니다.
We apologize for the inconvenience once again.

 오늘 하루 이 창을 열지 않음 [닫기]

CS APIs

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  • Customer Inquiry Query by Product plus icon minus icon
    • Look up Q&As between Customers and sellers. Sellers can use the API to look up consultations for products on sale. a. If the option ID and query period have input values, all consultations for the ... See more
  • Answer to Customer Product Inquiry plus icon minus icon
    • Customer inquiries (inquiryId) can be answered. You can provide an answer to one Customer inquiry (inquiryId). First, use the Customer Product Inquiry Query API to confirm its 'inquiryId'. Make ... See more
  • Query of Coupang Contact Center Inquiries plus icon minus icon
    • You can look up inquiries made to the Coupang Contact Center. Find inquiries that Customers made to the Coupang Contact Center about certain products. a. If you have both option ID and query peri... See more
  • Answer to Inquiries via Coupang Contact Center plus icon minus icon
    • Sellers can answer inquiries that have been submitted to the Coupang Contact Center. You can answer an inquiry when its status is 'Unanswered (inquiryStatus:progress, partnerTransferStatus:reques... See more
  • Coupang Contact Center Inquiry Check plus icon minus icon
    • Use this API to check and process the inquiry that had been consulted by Coupang and then transferred to the seller for confirmation (Unconfirmed status: TRANSFER). Path POST /v2/providers/openapi/... See more