OPENAPI 관련 안내

[ 2021/07/07 OPENAPI 서비스 장애 안내 / OPENAPI Service Disability Information]

[Korean]
안녕하세요? 쿠팡 입니다.
금일 오전 OPENAPI 를 통한 주문 수집에 문제가 발생하여 아래와 같이 안내드립니다.
- OpenAPI 셀러가 오전에 발주서 API 수집시 수취인 안심번호 값이 null 로 표시되는 문제 발생
- 진행시간 : 2021년 7월 7일 04:21 ~ 10:22 KST
- 현재는 조치완료되어 정상이용 가능
위 내용 참고하시어 필요시 주문을 재수집해주시기 바랍니다.
이용에 불편을 드려 죄송합니다.
관련 문의는 https://deverlopers.coupangcorp.com 또는 openapisupport@coupang.com 으로 부탁드립니다.
감사합니다.

[English]
There is a problem with order collection through OPENAPI this morning, and we inform you as follows.
- When the OpenAPI seller collects the order form API in the morning, the recipient's security number value is displayed as null.
- Running time: July 7, 2021 04:21 ~ 10:22 KST
- Currently, the measures have been completed and can be used normally.
Please refer to the above and recollect your order if necessary.
We apologize for the inconvenience.
For related inquiries: https://deverlopers.coupangcorp.com Or, please contact openapisupport@coupang.com.
Thank you.

 오늘 하루 이 창을 열지 않음 [닫기]
  • Customer Inquiry Query by Product plus icon minus icon
  • Available buyer market: Korean, TaiwanLook up Q&As between Customers and sellers. Sellers can use the API to look up consultations for products on sale.You may set up to 7 days for the query period... See more
  • Answer to Customer Product Inquiry plus icon minus icon
  • Available buyer market: Korean, Taiwan Customer inquiries (inquiryId) can be answered.You can provide an answer to one Customer inquiry (inquiryId). First, use the Customer Product Inquiry Quer... See more
  • Query of Coupang Contact Center Inquiries plus icon minus icon
  • Available buyer market: Korean, Taiwan You can look up inquiries made to the Coupang Contact Center. Find inquiries that Customers made to the Coupang Contact Center about certain products.a. I... See more
  • Query of Coupang Contact Center Single Inquiry plus icon minus icon
  • Available buyer market: Korean, Taiwan Inquiry contact center inquiries one by one by consultation number.Excessive inquiries to the contact center may be automatically blocked by the Coupang syste... See more
  • Answer to Inquiries via Coupang Contact Center plus icon minus icon
  • Available buyer market: Korean, Taiwan Sellers can answer inquiries that have been submitted to the Coupang Contact Center.You can answer an inquiry when its status is 'Unanswered (inquiryStatu... See more
  • Coupang Contact Center Inquiry Check plus icon minus icon
  • Available buyer market: Korean, Taiwan Use this API to check and process the inquiry that had been consulted by Coupang and then transferred to the seller for confirmation (Unconfirmed status: TR... See more